Dr. Andrea Hollingsworth
Hollingsworth Consulting

Privacy Policy

Privacy and Data Collection Transparency is Important

How our personal data gets used, and abused, on the internet is rightly a big concern. Andrea Hollingsworth LLC supports regulations and controls put in place to limit and make more transparent how companies use personal data.

​We need to do business in a new way, a way that puts relationships first. This is my attempt to be transparent and make you aware of how I use data.

About Collecting Personal Information

I collect personal information because without your information, I can’t be in relationship with you. If you’re a client of mine, I need to know where you are to reach you and deliver what I promise! If you’re not yet a client, but interested, I often need your personal information to send you free content and invitations to programs and other offers so you can benefit (from the free content) and consider them (the invitations).

Just looking at my website, article, landing page (etc.) doesn’t require you to give any information at all. It’s just there. If you interact with my content (such as signing up for a webinar or participating in a campaign), I do want and need to collect that information so I can continue to be in relationship with you.

​I send periodic information (currently just my twice-monthly newsletter) when you fill out a form on my website, or on one of the platforms that I show up on, or when you make a purchase through my website or in a conversation with me or someone on my team.

What Personal Information is Collected?

What I collect depends entirely on how you interact with me. I don’t take anything you don’t voluntarily share. I do not participate in “data mining” nefariously to collect personal data.

Some of the data that I may ask you for (this is not an exhaustive list):

  • Name (first and last)
  • Mailing address
  • Email address
  • Phone number
  • Your title and role in your organization
  • Credit card information
  • Date of birth 
  • Website
  • Photo
How Personal Information is Used

First and foremost, I use your data to deliver information and services to you. I also use it to learn about who my clients are, and how to reach other people like them.

I do attempt to coordinate data across different platforms. So, for instance, I may take personal information you give me through a Mailchimp webinar sign-up, and share that information with my QuestionPro and Weebly accounts, so I can find more people like you. I share no business details, payment information, or otherwise from one platform to another. Generally when I do share across platforms, it’s just name and email so that I can see if you also have an account on the other platform.

The Andrea Hollingsworth LLC team, mostly just me and sometimes a contractor, has access to the data in our systems in order to our jobs.

All data is stored in online systems I use, there is no paper storage of information.

​It should additionally be said that I do not store credit card information on any local systems. All payment information is stored within secure third party platforms whose business is to do that securely with high levels of encryption. I cannot, for instance, look up your credit card number ourselves and use it.

I Don’t Share Your Information

This means I don’t give out or sell your information to other companies that would then market to you. Never ever ever.

I do share your information with third party services that essentially are the tools that I use to run the business. Those companies all have privacy policies in place where they are not accessing your data without my accounts to market to you or otherwise use your information for any reason, except for when I direct that tool to perform a function for Andrea Hollingsworth LLC within my account. For instance, your email address is stored within my email system (at the time of this writing is Mailchimp). I direct Mailchimp to send written emails to the email addresses that have opted in, and Mailchimp carries this out.

​This is not considered the same as giving your email address to the company Mailchimp so they can market their services to you. This latter example, I would never, ever do.

Security and Protection

I use tools and third party companies that are committed to high levels of security encryption. I am not an encryption or data security expert by any stretch of the imagination, and am basically trusting these services to provide the high levels of security they are claiming to. So far, at the time of this writing, they haven’t failed me.

​No physical (paper) documents with personal information are kept on file. All technology is kept up-to-date in as reasonable time-frame as is possible (generally within the month the update is released).

It’s Your Data. You Retain Control.

You can unsubscribe, or otherwise let me know that you don’t wish me to use your data and I will honor your request. You can ask me how your data has been used, and I will let you know.

You can ask to be entirely deleted from our system, and I can do that, with the exception that if you’ve bought anything from Andrea Hollingsworth LLC, I am required to track income for tax purposes, and your receipts would remain in my accounting system for at least seven years. But you would be removed from my marketing or client delivery systems as entirely as I can without compromising tax records.

Bear in mind that I am a tiny company. I will honor all requests, and please be patient for me to follow-up with you. It may take up to two weeks to meet some requests.

​You can customize some of how I use your data by using the personal link at the bottom of any email I send you from my email system (as opposed to a personal email I may send you from one of my personal email clients).

Questions

I’m doing my very best to honor your needs and desires around your data, meet legal requirements and live my commitment to be transparent and serve you well. If you have any questions, please ask.

As I learn more about how to do this well, this privacy policy may be updated from time to time without notice, so feel free to check back as often as you like.
With deep gratitude for your trust,

​Andrea Hollingsworth
Andrea Hollingsworth LLC
– last updated April 3, 2024

About Andrea

Dr. Andrea Hollingsworth is a speaker, researcher, and seasoned psychotherapist who has spent decades studying the transformative power of compassionate leadership.

One of today’s leading global experts on compassion, she has written and spoken extensively on the subject since 2008. Her articles on the science and spirituality of human relationships have been published more than a dozen times in peer-reviewed journals. She has taught at prestigious institutions like Princeton, Boston University, and Loyola University Chicago, and delivered talks to audiences at some of the top-ranked universities in the world—including Cambridge University in England and Heidelberg University in Germany.

Andrea spends most of her time helping leaders and teams use The Compassion Advantage to build supercharged organizations through cultures of care—especially in times of challenge and change.

She lives in Maple Grove, Minnesota, with her family where she adores good books, conversations, and coffee.